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Networks and Nationals
 

There are many different types of Network organisations. Therefore, to fully meet their differing needs, we have built Intelligent Office to be flexible and scaleable.

To achieve true efficiencies for the members and offer the very best of services, all parties should standardise on a quality front- and back-office solution that seamlessly integrates multiple locations. This system needs to be truly scalable and accessible by all at zero infrastructure cost.

Intelligent Office gives Networks the ability to deliver their services to IFA individuals and firms alike across the internet with zero infrastructure cost.

What does our solution offer?

Centralised Compliance - With Intelligent Office each adviser or firm uses the system locally via internet access to add clients and record new business. All documents are stored against clients and plans.

The Network compliance department login to the system via Internet Explorer and see all the business written and corresponding documents by all members. "Automated Risk-Based File Checking" ensures that this important task is templated and automated. Furthermore reviews are possible in real time without the need to visit multiple locations.

Sounds good but what are the real benefits?

The adviser or support staff has keyed all the information on to the local office system as a matter of day-to-day activity. Because the Network are using the same web-based solution they have access to this same information and therefore do not have to re-key information. How much time does this save for each piece of new business? Apply these same efficiencies to compliance, commissions and other services and you get a real idea of why Intelligent Office is redefining the marketplace.

So let's have a look in a bit more detail at why Network organisations running Intelligent Office are offering better services to IFAs at a lower cost.

A centralised web-accessed front- and back-office accessed by all parties offers the following:

Lowest Infrastructure Cost - Intelligent Office simply requires a browser. All of our competitors require additional server hardware, server software and maintenance costs. Intelligent Office therefore substantially reduces both your and your members costs. Independent research from Gartner suggests that a Net Native product is 600% cheaper than a conventional desktop or client server product. This is an essential component if Networks are to successfully compete.

Only Fully Automated Commissions System - No other system provides truly fully automated commission matching and payment calculation. Intelligent Office matches up to 98% of revenue automatically against plans and fees within the system. It also provides integrated EDI feeds from providers at no extra cost. The average ratio of commission staff to advisers in the industry is 1:12 (source: FTRC). Intelligent Office has improved this ratio to 1:233.

Reliable Management Information - No other system provides a single central database for both internal and external advisers from different IFA firms. Intelligent Office gives you management information that is up-to-the-minute and fundamentally sound rather than fractured, inaccurate and out-of-date.

Only Risk-Based File Checking - No other system provides real-time risk-based file checking down to a product level for both pre- and post- business submission which could be optionally accessed by the FSA. The average ratio of compliance staff to advisers in the industry is 1:8. Intelligent Office has improved this ratio to 1:25. Further cost savings can be made as Intelligent Office has already enabled our clients to reduce their PI costs.

Centralised Document Management - Imagine all the documents relating to a client being stored against the client and the plan. Now imagine that to access these clients and the documents you only need an internet connection and access rights. No VPN's, Citrix, NFuse or Terminal Server or hardware to run them on. With Intelligent Office, Networks have the ability to review any member firms clients and documents. There could be 10,000+ different member firms all accessed via Internet Explorer.

Centralised Suitability Letters - Networks can author and update Suitability Letters, and any other documents, via a central document generator tool. There is no need to distribute via CD's to members and this tool makes changes efficiently across multiple letters for all organisations using the system.