Support Services

Our Support Team is central to both keeping our existing users happy and identifying future requirements. Like any good business solution, Intelligent Office is continually evolving with our rapidly expanding users needs.

Intelligent Office 2.0 now has 7000+ users and this continues to grow month on month. At IntelliFlo we recognise our success is down to our customers, so we continue to invest in regular new enhancements and improved functionality. In fact, many of the improvements we implement are directly due to the feedback we receive.

Intelligent Office is based on web technology, so there’s no need to manually install or update software. Intelligent Office users automatically receive the latest version available, which means they have more time to focus on customers.

At IntelliFlo, all our support staff are experienced professionals. In addition to their customer service and technical backgrounds, many in our Support Team have prior experience in the Financial Services Industry. All are based at our head office in Kingston-upon-Thames, where they work closely with our Training Team and Development Team to provide our users with prompt and effective solutions.

Our Service Promise

• Contact us how you prefer - phone us, request a call-back, email or use our simple online form
• UK based staff - no outsourced call centres
• Quick call response time - on average we pick up within 3 rings

Don’t take our Word for It

“It makes a pleasant change to see such a fast and positive response; most companies are at least a year behind with any changes!” Gavin Southwell - Bronsens Financial Services Ltd

“I would also like to say that the Help menu on IntelliFlo is superb, the directions and instructions are concise and it has saved the day many times, I haven’t yet had to use the Support Link because the Help menu has been so good, congratulations to the team behind it.” Stevie Cunningham - OMG Financial Planning

“I’d like to mention, Linda Wicks was very helpful setting up the EDI statements for commissions. She explained how to set up and responded quickly to any email queries.” Tracey Dennison - Asset Wealth Management LLP

Related Links

• Contact us
• Latest Release Document
• IntelliFlo E-Magazine