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Call recording: friend or foe?

By Robert Walton • 07-Oct-2016 15:51:15 • Call Recording/ MiFID II/ Compliance

I was interested to read a recent article about advisers challenging MiFID II plans to record client calls (Money Marketing 6 Oct 2016). It’s clear the suggestion that all advisers should have to record calls is seen as costly and burdensome, particularly for small firms. However, there are solutions available that solve the issue which won’t break the bank.

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