Intelliflo - Online adviser software
Aspira Corporate Solutions Ltd client story

Client stories

Aspira
Corporate Solutions Ltd

Client profile

Aspira Corporate Solutions Ltd was founded in 2003 near Bristol. We provide financial planning services to businesses and individuals throughout the UK, but particularly specialise in corporate pension and benefit schemes. 

Our aim is to deliver exceptional advice and service and to grow assets under advice along with recurring income streams. 

We have an excellent culture and are driven by our vision which focuses on people, customers and the business with the aim of driving a win/win solution for all parties. As such we are an ‘Investors in People - Champions’ and have been since 2011.

Our previous system had become disjointed resulting in us becoming much less productive. We were struggling to achieve efficiencies in reporting and had to re-key in the same information to perform a number of essentially simple tasks, i.e, fact finds, quotations and online applications. 

We therefore started to look for a system that could link our document management system, financial planning tools and our wrap platform as well as drive efficiencies from back office processing through to the client-facing parts of the business.

We looked at a number of different solutions, and chose Intelligent Office (iO) as we felt:

  • the team would give us superior support when changing from our existing system. We found them to be friendly and knowledgeable both of iO and the financial services industry
  • the Personal Finance Portal would give us a modern, secure channel through which to communicate with our clients. It would reinforce the Aspira brand as well as reducing printing and postage costs and helping us meet regulatory requirements for information security
  • The cost of servicing clients would reduce due to time saved in streamlining various business processes. In particular, reducing duplication of data entry due to integration with the tools we use e.g. quotes portals, financial planning tools etc.

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Business challenge

   customer-stories_icons_shield Finding a back office system that was easy to use
   customer-stories_icons_piggy Ensuring the cost effectiveness of the business
   customer-stories_icons_reports The need to be able to produce client reports quickly and efficiently
   customer-stories_icons_3wayarrow To cut down on time inefficiencies of our previous system
 

Intelligent Office delivered

  customer-stories_icons_heart An efficient system that offers us simplicity
  customer-stories_icons_flowchart A system that has the capacity to grow as our business grows
  customer-stories_icons_2cogs Reliability
  customer-stories_icons_speech The ability to provide a much more streamlined service to our customers
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