Client stories

Corporate Solutions Ltd


Client profile

Aspira Corporate Solutions Ltd was founded in 2003 near Bristol. We provide financial planning services to businesses and individuals throughout the UK, but particularly specialise in corporate pension and benefit schemes. 

Our aim is to deliver exceptional advice and service and to grow assets under advice along with recurring income streams. 

We have an excellent culture and are driven by our vision which focuses on people, customers and the business with the aim of driving a win/win solution for all parties. As such we are an ‘Investors in People - Champions’ and have been since 2011.

Our previous system had become disjointed resulting in us becoming much less productive. We were struggling to achieve efficiencies in reporting and had to re-key in the same information to perform a number of essentially simple tasks, i.e, fact finds, quotations and online applications. 

We therefore started to look for a system that could link our document management system, financial planning tools and our wrap platform as well as drive efficiencies from back office processing through to the client-facing parts of the business.

We looked at a number of different solutions, and chose Intelligent Office (iO) as we felt:

  • the team would give us superior support when changing from our existing system. We found them to be friendly and knowledgeable both of iO and the financial services industry
  • the Personal Finance Portal would give us a modern, secure channel through which to communicate with our clients. It would reinforce the Aspira brand as well as reducing printing and postage costs and helping us meet regulatory requirements for information security
  • The cost of servicing clients would reduce due to time saved in streamlining various business processes. In particular, reducing duplication of data entry due to integration with the tools we use e.g. quotes portals, financial planning tools etc.

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We feel the Personal Finance Portal is an excellent way of communicating with our clients, it reduces the cost to serve and improves client interaction with us

Business challenge

Time savings and efficiencies

What iO delivered

An efficient system that offers us simplicity 
A system that has the capacity to grow as our business grows
The ability to provide a much more streamlined service to our customers

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