Client stories

Nelsons Investment Management


Client profile

Nelsons had been using IRESS Adviser Office (AO) but following a strategic review of the options in the market that could be suitable, we decided to move to Intelliflo. We felt that iO would be a good fit for Nelsons because it is a modern system that has the ability to support the business particularly in relation to processes and workflows. Electronic valuations are also a particularly strong feature, which we felt could bring about efficiencies to our operations and, therefore, for our clients.

Web-based systems like iO gives our advisers the freedom to use the system from their tablets, laptops or mobile phones, allowing us to deliver a high standard of service to our clients.

The implementation of iO into Nelsons went smoothly. We hit our target go-live date and the data migration was very efficient, especially as we had cleansed the data prior to the move.

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I had a similar role in my previous company and had been an iO user for six years, so I knew the software well. The search for a new system was a priority when I joined Nelsons driven by growth - over the last two years the Investment Management team has expanded from four people to 10 and we needed a system to help support this and improve efficiencies in certain areas.

Business challenge

Streamlining processes
Manual commission matching
Lack of detailed reporting

What iO delivered

Time saving through electronic valuations
Workflows providing efficient processes
Data cleanse through onboarding process

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