Intelliflo brings forward launch of free cyber security helpline

By Miles Reucroft
May 22, 2017 10:00:00 AM

Following the recent ransomware attacks that have targeted businesses around the world, Intelliflo and its cyber security partner, NCC Group, have brought forward the launch of a free cyber security helpline, which is now open to the 16,700 users of Intelligent Office (iO).

Originally planned to rollout in June, the cyber security helpline is manned by Intelliflo’s in-house security consultants, who have been specially trained by global cyber security and risk mitigation expert NCC Group. If necessary, the team will also involve NCC Group when managing incidents, as well as helping with clean-up and remediation. The helpline number is 0330 102 8400 and Intelliflo has negotiated discounted rates should NCC Group be required to provide further support.

Rob Walton, Chief Operating Officer at Intelliflo comments: “Recent research we carried out highlights that some advisers are vulnerable to cyber attacks, particularly if they are using an unsupported browser. Providing the free helpline means all users of iO will have access to immediate assistance should they believe their cyber security has been compromised.”

Ben Jepson, Director for Risk Management and Governance at NCC Group, said: “Cyber crime is now the biggest threat that businesses face. The impact of an attack or data breach is well documented and when something like this happens, a fast response is essential. Thanks to this free helpline, Intelliflo’s customers can rest assured knowing that help is on hand if an incident occurs.”

Intelliflo is also providing a free interactive cyber security eLearning course for iO clients and it has published a paper entitled Mitigating Cyber Risk in the Financial Services Sector, which is free to download at