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Disclosures and Transparency

Last updated 12 April 2024

Statement regarding Artificial Intelligence

At intelliflo, we recognize how the immense potential of Artificial Intelligence (AI) can revolutionize the way we design and provide our offerings to our customers. We understand that AI can play a vital role in various aspects of our operations, including research and development, customer service, market analysis, and other improvements. In the spirit of transparency, we describe our current approach for the evaluation and deployment of AI in this statement.

Adaptability

Given the rapidly evolving nature of AI, we are constantly refining and reevaluating our approach to AI. We maintain an internal AI working group comprised of representatives from throughout our organization that is focused on assessing the state of AI and associated best practices. While the approaches we describe in this statement embody our core principles and are generally constant, we acknowledge the need for flexibility and change in the face of new developments related to AI.

Ethical AI Deployment at intelliflo

We adhere to ethical guidelines and principles in the deployment of AI algorithms, even if they are used indirectly in relation to our offerings. intelliflo does not use AI to manipulate or generate any financial information that we provide in our products and services. We strive to identify and eliminate any potential bias, discrimination, unfairness, and other inequities that can be introduced by AI.

Data Privacy and Protection

We prioritize the privacy and security of our customers’ data, including any data that may be analyzed or processed using AI tools. Our AI-related operations are designed to comply with all relevant data protection regulations, and we implement robust measures to safeguard our customers’ sensitive information.

Continuous Improvement

AI is utilized to analyze user feedback, market trends, and other relevant data to inform continuous improvement efforts. Through such AI-driven insights, we aim to enhance our engagement models and deliver offerings that address the evolving needs of our customers.

Human Oversight and Intervention

While AI may be used in the background of various aspects of our operations, we still understand the importance of human oversight. Our AI-related operations are designed to work in tandem with human experts who provide guidance, supervision, and intervention when necessary, so that we can utilize AI measures to improve our offerings while maintaining their accuracy, reliability, and quality.

Third Party Activities

Many of the third parties that we work with are also starting their AI implementation journey. We may collaborate with third party providers who utilize AI technologies for data analysis, problem resolution, and other purposes. While we encourage our partners to adhere to our principles, although we may not always have visibility into their specific AI practices. We encourage these third parties to identify and eliminate any potential bias, discrimination, unfairness, and other inequities that can be introduced by AI.

At intelliflo, we are committed to harnessing the power of AI to deliver innovative solutions that enrich the lives and business of our customers.

If you have any questions about this statement or intelliflo’s use of AI, please contact your sales or customer service representative.

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